Sean Culligan, Engineering, Broome-Tioga BOCES
Phil Todd, Director, Software Development, CSG
Site Reliability Engineer at FinTech Company
Life in operations involves being on either end of service management requests. These requests can be anything including spinning up new environments, making network changes, opening firewall ports, allocating storage, scaling capacity up/down, and more. Often you’ll find yourself on different ends of different provisioning requests and your days consumed by both interruptions and waiting.
Using Rundeck you can enable anyone to safely execute self-service operations tasks that previously only subject matter experts could perform. This means you experience less waiting and fewer interruptions and can get more done
Free technical experts from the drudgery of repeated manual activities that don’t add business value. Automate standard operations procedures, so experts can get back to building customer value.
Leverage your existing investments in scripts, tools, API calls or written manual procedures to get started in minutes.
Don’t rely on tribal knowledge inside the heads of experts. Create standard operating procedures that enable faster resolution of incidents.
Create runbooks with guardrails for the most frequent procedures and safely give developers and other employees the ability to perform tasks traditionally performed by subject matter experts.
By reducing repetitive tasks, engineers can focus on high value work that betters the business (delivering new platforms, working on scaling and performance, analyzing new tech, etc.).
Empower other teams to safely take action and complete tasks without relying on assistance from Ops.
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