DJ DeBrakeleer, Site Reliability Engineer, FreedomPay
Sean Culligan, Engineering, Broome-Tioga BOCES
Phil Todd, Director, Software Development, CSG
Free technical experts from the drudgery of repeated manual activities that don’t add business value. Automate standard operations procedures, so experts can get back to building customer value.
Leverage your existing investments in scripts, tools, API calls or written manual procedures to get started in minutes.
Don’t rely on tribal knowledge inside the heads of experts. Create standard operating procedures that enable faster resolution of incidents.
Create runbooks with guardrails for the most frequent procedures and safely give developers and other employees the ability to perform tasks traditionally performed by subject matter experts.
By reducing repetitive tasks, engineers can focus on high value work that betters the business (delivering new platforms, working on scaling and performance, analyzing new tech, etc.).
Empower other teams to safely take action and complete tasks without relying on assistance from Ops.
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