The Rundeck Blog

In this edition of SRE Anti-Patterns, I'm highlighting one of the easiest types of wastes to spot: repetitive requests.

Whether you informally poll your colleagues or analyze your ticket system, you can quickly identify requests that are made over and over again.

Automating these requests provides obvious time savings. However, when you put that automation behind a self-service interface, the benefits grow exponentially.

Recently, I delivered a talk called "Clearing the Way for SRE in the Enterprise" at SREcon 2018 Europe. The presentation sparked some spirited hallway conversation. It turns out there are many companies who are having a difficult time with SRE!

My point: Unless you address the forces that currently undermine your Operations organization, your SRE transformation will likely be in name only.

In this edition of SRE Anti-Patterns, I'm highlighting a problem that gets in the way of people collaboratively responding to incidents.

Multi-party conference bridges or chat rooms are a routine part of major (and often minor) incidents. The goal is to quickly assemble all of the right knowledge and skills to solve a problem quickly. What can get in the way of that goal are the collisions, interference, and miscommunication that are an unfortunate byproduct of multiple eager people all interacting with the same systems at the same time.

Operations is changing, and it is changing fast. Wouldn't it be helpful to be surrounded by peers who are working on the same transformative topics?

In this edition of SRE Anti-Patterns, I'm highlighting one of the more substantial shortcomings of written documentation — it is difficult to get people to read it!

Much Operations work, especially troubleshooting and incident response, is about what you know and when you know it. Splunk is the industry leader in event and log aggregation products, and Splunk Enterprise is the de facto industry standard for Operations, DevOps, Security/SIEM and other teams to obtain insights and create dashboards from nearly any type of machine data. 

Rundeck Enterprise and Rundeck Community users are no different. They've seen the benefits of integrating Rundeck and Splunk to make operations run better. We heard them and got to work. Now you can access your Rundeck data from within the Splunk platform.

Read more below. Want to see it in action? Don't miss our live Office Hours featuring a walk-through of the Rundeck App of Splunk.