Incident Response

Automate your Entire Incident Response Lifecycle

Get faster resolution and fewer incidents using PagerDuty and Rundeck

“We found that Time to Repair is reduced by 25 minutes per incident for apps where we use Rundeck than where we don’t. ”

Shaun Norris, Global Head, Cloud Infrastructure, Standard Chartered Bank

“Rundeck makes is easy to create self-service tasks that help with issue resolution and diagnosis”

Anonymous, G2 Review

“Rundeck reduced interruptions from alerts and saved us time. It is automation for automation.”

Kosy Anyanwu, DevOps Engineer, Large Utility Company

Prevent and Reduce the Duration of Incidents

Operations work is difficult. Every second of uptime and every bit of performance counts. Application and infrastructure complexity is skyrocketing and the pace of change is relentlessly increasing-- stakes have never been higher. And where does all of this pressure fall? On those who must answer the call when things go wrong.

The addition of Rundeck to the PagerDuty platform delivers an end-to-end solution that resolves incidents faster (before the customer is impacted), while reducing the stress and disruption that traditionally plagues operations work.

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Super charge your on-call.

Give responders diagnostic information automatically collected by Rundeck, all within the PagerDuty incident timeline. Invoke remediation runbooks right from PagerDuty response plays.

Unlock the promised value of AIOps.

Spare those who are on-call and resolve incidents faster than humanly possible by attempting auto-remediation before engaging responders.

Augment Team Learnings.

Utilize Rundeck’s audit trail of activities in PagerDuty’s incident record for a more effective post-mortem analysis to improve future handling of similar incidents.

Get started easily using existing automation

Leverage your existing investments in scripts, tools, API calls or written manual procedures to get started in minutes. No programming needed.

Invoke automation actions right from within PagerDuty

Automatically resolve known issues by executing runbooks with no human intervention. Give responders diagnostic information automatically collected by Rundeck, all within the PagerDuty incident timeline. Invoke remediation runbooks right from PagerDuty response plays.

Increase compliance and security posture

Gain full compliance oversight, with granular access controls and a complete audit trail of all Rundeck actions. Safely store sensitive security credentials for remote access in Rundeck rather than on insecure laptops.