Shaun Norris, Global Head, Cloud Infrastructure, Standard Chartered Bank
Anonymous, G2 Review
Kosy Anyanwu, DevOps Engineer, Large Utility Company
Use runbook automation to safely delegate corrective operations to incident responders. Provide diagnostic inquiries and remediation and eliminate unnecessary escalations to developers.
Democratize access to standard IT procedures with self-service operations. Let engineering and other teams perform approved operations tasks without raising tickets and waiting in queues.
Don’t rely on tribal knowledge inside the heads of one or two experts. Create standard operating procedures that enable faster resolution of incidents.
Incorporate automation seamlessly into your incident response
Leverage your existing investments in scripts, tools, API calls or written manual procedures to get started in minutes. No programming needed.
Automatically resolve known issues by executing runbooks with no human intervention. Give responders diagnostic information automatically collected by Rundeck, all within the PagerDuty incident timeline. Invoke remediation runbooks right from PagerDuty response plays.
Gain full compliance oversight, with granular access controls and a complete audit trail of all Rundeck actions. Safely store sensitive security credentials for remote access in Rundeck rather than on insecure laptops.
© 2021 PagerDuty, Inc. All rights reserved.