Toil, Politickets, and the Culture of Self-Service- LIVE!

March 13, 2019 at 9:00 am PT/12:00 pm ET


Are you drowning in toil? Don't miss this live event on March 13, 2019 at 9:00 am PT/12:00 pm ET to hear a real-world story of  banish toil from your environment with self-service operations. 

Most IT environments inherit a culture of toil that, in many companies, isn’t even recognized or acknowledged as being counter-productive.  Hear the story of a company that had a lot of processes, a culture that prized toil, and how self-service operations changed a perspective from “This is good.” to “The good was bad??”  You will learn how to replace toil with self-service automated workflows that deliver quick wins and visible ROI. Become the Ops Hero.


Meet the speakers

Jorn Knuttila

Jorn Knuttila is a solution engineer at Rundeck, banishing toil wherever he finds it. At Rundeck, Jorn plays the role of evangelist, community advocate and technical advisor. Understanding the business behind the technology makes Jorn a uniquely qualified guide to the Rundeck journey. With over 25 years in IT, at industry leaders like IBM, CenturyLink and Savvis, and experience as a practitioner, Jorn has first-hand knowledge of the challenges of modern IT Operations. Off the clock, Jorn can be found in Minneapolis or on an island northern Minnesota.

Tracy Walker

Tracy is a solutions engineer at Rundeck. In his 26-year I.T. career, Tracy’s has held software development, IT operations, strategic IT consulting, and solution consultant roles. At Rundeck, Tracy helps solve often complex business problems with a customized, customer-first approach.  His experience as practitioner and solution provider gives him a unique window into modern operations organizations.