At a San Francisco Rundeck Meetup, Kim Ho and Alan Caudill of Salesforce.com described how they used Rundeck as part of a custom operations automation solution.
In the past, their operators often had to run through complex run lists where there could be 12 or more steps, each with lots of sub-steps. They needed a way to remove the manual process and allow operators to push a button and get a fully provisioned host that is consistent and correct every time.
Beyond that use case, Salesforce had a variety of situations where they needed to automate processes across the various tools used in their environments. Those tools needed to be orchestrated and they needed a way to create repeatable and reusable jobs that can be shared across the organization.
To do this at scale (tens of thousands of nodes; thousands of jobs), the Salesforce.com team took a toolchain approach that features Rundeck, SaltStack, and a custom internal tool called Kingpin. The solution's code name? Gigantor.