TWL

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TWL

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Tickets Make Operations Unnecessarily Miserable IT Operations has always been difficult. There is always too much work to do, not enough time to do it, and frequent interrupts. Moreover, there is the relentless pressure from executives ...
Damon Edwards 07/11/2018
Featured
How to Calculate the ROI of Self-Service Operations Companies are moving to self-service operations as a way to increase agility by reducing the friction of ticket queues and cross-department dependencies. Actions are moved to be within the ...
Dawn van Hoegaerden 02/14/2018
Operations: The Last Mile Problem for Digital Transformation and DevOps
Damon Edwards 11/19/2018
TWL: Releasing Organizational Trauma by Matt Stratton
Damon Edwards 10/30/2018
TWL: DevOps Experiences from a 165-year Old Bank by Shaun Norris
Damon Edwards 08/21/2018
Talks We Like: NextGen Ops w/John Willis, Cornelia Davis, Damon Edwards, Alan Shimel
Damon Edwards 07/21/2018
Talks We Like: A Story of Being On Call by Charity Majors
Damon Edwards 06/29/2018
Talks We Like: John Willis on the Nature of Cyber Security and DevSecOps
Damon Edwards 06/15/2018
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