Rundeck Blog

SRE Lessons: Continuously Optimize to Reduce Toil

"Can't we just automate away all of our toil?"

SRE Anti-Pattern: "Known workaround. Bug closed."

If you've worked in Operations, you know how maddening it can be to deal with repeated "known...

Webinar Recording: Toil, Politickets, and a Culture of Self Service

Are you drowning in toil? That necessary, but low-value, work that can fill your days? Want to...

TWL: Jon Hall on Swarming To Avoid the Painful 3-Tier Support Model

No matter which side of the trouble ticket you find yourself, I'm going to assume you hate the...