Rundeck Blog

Introduction to Docker Plugins for Rundeck
In Rundeck
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Damon Edwards
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The rapid rise of Docker's container technology is redefining compute infrastructure. As our infrastructure evolves, the need for managing and supporting that infrastructure, and all of its various components, remains. We hear from users who want to use Rundeck to automate operations support procedures in all of their environments — legacy bare metal, virtual machines, and/or containers. In this video, Alex Honor gives an introduction to the Docker plugins for Rundeck. 

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The ROI of Self-Service Operations
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Damon Edwards
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Self-Service Operations is a design pattern that helps Operations teams decrease support costs while improving agility and responsiveness. Self-Service Operations enables you to safely shift operations activity to where your workforce can be best utilized. This includes moving the ability to take action, by pushing a button or calling an API, closer to the problem or party in need.

Employing Self-Service operations clearly benefits Operations teams, while also boosting the productivity of the teams that they serve and improving overall business efficiency. In high-performing companies that have already applied this design pattern, we've observed that the benefits accrued by each constituent group (Operations and the groups served by Operations) reinforce each other and compound over time.  

Calculating a return on investment for Self-Service Operations will always depend on a company's unique environment. However, we've found the following methods of measuring ROI to be effective for most organizations:  

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Watch Rundeck co-founder Damon Edwards on #theCube at Cisco DevNet Create
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Dawn van Hoegaerden
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Cisco hosted its inaugural Dev Net Create conference in San Francisco last week. SiliconANGLE's The Cube talked to Damon about the existential crisis in ops.  Can the democratization of ops relieve the squeeze generated by distributed applications and disparate systems?

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Self-Service Operations: Better, Faster, Cheaper? Damon Edwards InfoQ Interview
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Dawn van Hoegaerden
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In preparation for the upcoming DevOps Enterprise Summit in London, InfoQ sat down with Damon Edwards, co-founder at Rundeck, Inc, and discussed the benefits and implementation of "Self-Service Operations".

Key Takeaways

  • With "Self-Service Operations", developers and operators define operational procedures that can be provided "as a service" across an organisation.
  • At first glance, the Self-Service Operations design pattern appears basic: operations tasks are made available to others as automated buttons or APIs. However, Self-Service Operations is actually a fundamental shift in how you think about automated procedures.
  • With Self-Service Operations, companies are dividing up the essential components of automation and shifting them to areas of the organization where labor capacity is best utilized and the organization can be the most agile.
  • The ROI benefits of Self-Service Operations include: decrease in interrupts due to problematic or incorrect handoffs, decrease in time to market, and increase in organizational capacity.
  • Although technical competence is vital, ultimately what really makes the difference between success and failure with Self-Service Operations and DevOps is always going to be the organizational change.
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